Frequently Asked Questions
Ordering
What payment methods do you accept?
We accept Visa, Mastercard, American Express, and Discover via our secure Stripe payment processor.
Is my payment information secure?
Yes. We use Stripe for payment processing, which is PCI DSS Level 1 compliant. We never store your card details.
Shipping
How long does shipping take?
Standard shipping takes 5-7 business days. Orders are processed within 1-2 business days.
Do you offer free shipping?
Yes, free shipping on all orders over $50.
Do you ship internationally?
We currently ship within the United States only.
Returns
What is your return policy?
We offer a 30-day return window for unused items in original packaging. See our Return Policy for details.
How long do refunds take?
Refunds are processed within 5-7 business days after we receive the return.
Products
Are your products financial advice?
No. Iron Supply sells physical planning tools, educational books, and organizational accessories. We do not provide financial advice, investment management, or any regulated financial services. Our products are tools to help you organize your own financial information.
Who are your products for?
Anyone who wants to organize their finances, track spending, learn about personal finance, or build better money habits. Our tools are designed for individuals, not businesses.
Do you offer wholesale?
Contact support@ironsupply.shop for wholesale inquiries.
Contact
How do I reach customer support?
Email support@ironsupply.shop or call (727) 555-0183. Mon-Fri 9am-5pm EST.